Who operates this website?

The Savvy Hotelier's Guides are published by Gradigio - an information publishing group based in San Francisco that serves hospitality clients worldwide. The guides are produced by Josiah Mackenzie, Managing Director of Gradigio and Editor of the Web's most popular hotel marketing blog: Hotel Marketing Strategies.

Why did you make this site?

We want to to make it easy for any hotel to have access to world-class, agency-level marketing information.

Okay, why should I buy something from you?

Specific benefits are outlined on each of the product pages, but in general there are three big reasons why investing in our products makes sense:

1) The products that we offer for sale on this site are practical, how-to guides on specific marketing subjects. They will show you step-by-step instructions on how effectively and use that particular strategy to promote your hotel.

2) Each purchase comes with a lifetime supply of free upgrades. We will be regularly updating these guides and adding new material as needed. Also, we will be creating bonus materials and additional tools specific to each product. All of this and is included for free with your purchase.

3) We've put together the most generous refund policy that we could think up. For a full year after you purchase the product, you may return it for a quick and cheerful refund at any time. Additionally, you may keep and use the product even after you have received the refund. There's not much you could lose.

How will I receive the product?

All of the guides in this series are digitally delivered instantly in PDF format to your e-mail inbox after you purchase. You don't have to wait in the mail for anything, and can begin using the ideas immediately.

What types of payment do you accept?

We take most major credit cards for instant order delivery.

Is the ordering system secure?

Yes. We use Authorize.net to process all online orders - the industry leading payment processor on the web today.

Do you offer enterprise discounts?

Yes. Please email sales@savvyhoteliers.com if you are interested in ordering 5 or more copies.